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RESCUE-BENCH: Towards Relation-Aware Multi-Party Emotional Support Conversation Systems

arxiv.org/abs/2609.09657

quality89

Updated 5 h ago · first seen 11 Sept 2026

paper_01M294GK73V8XA8HSJP8JFSQZ4

Published
11 Sept 2026
T1 · 5 h ago
arXiv
2609.09657
T1 · 5 h ago
Category
cs.AI
T1 · 5 h ago

Abstract

Existing emotional support conversation systems mainly focus on one-on-one seeker-supporter interactions and individual emotional states, leaving interpersonal relations in multi-party scenarios underexplored. In this work, we introduce relation-aware emotional support conversation, a new task that evaluates whether LLMs can capture and utilize the evolving dynamics of relationships to offer more effective emotional support. We construct RESCUE (Relation-aware Emotional Support Conversation Understanding and Evaluation Benchmark) from real couple and family interview conversations, containing 191 samples, 7,079 annotated turns, and 1,064.8 minutes of video. Based on rich annotations of socio-emotional and support-related dynamics, RESCUE defines six tasks that evaluate two core capabilities required for relation-aware emotional support: Relational Understanding and Relation-Sensitive Support. Experiments with ten LLMs show that current models perform relatively well on tasks relying on local emotional or intervention cues, but struggle with relation-intensive tasks such as relation pattern prediction, viewpoint prediction, and support strategy prediction. These findings reveal the limitations of current LLMs in modeling interpersonal relations and making relation-sensitive support decisions.

Authors 10

Haichuan Hu, Yang Xiao, Mingni Tang, Jiawen Duan, Quanjun Zhang, Congqing He, Hao Zhang, Jiashuo Wang, Johan F. Hoorn, Wenjie Li

Specification

Official page

Source:arXiv (Atom API + RSS)T1observed 5 h agohigh

Arxiv announce type
new

Source:arXiv (Atom API + RSS)T1observed 5 h agohigh

arXiv id
2609.09657

Source:arXiv (Atom API + RSS)T1observed 5 h agohigh

Categories
cs.AI

Source:arXiv (Atom API + RSS)T1observed 5 h agohigh

PDF

Source:arXiv (Atom API + RSS)T1observed 5 h agohigh

Primary category
cs.AI

Source:arXiv (Atom API + RSS)T1observed 5 h agohigh

Published
11 Sept 2026

Source:arXiv (Atom API + RSS)T1observed 5 h agohigh

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Provenance

Attributed facts

9

Source tiers

T19

Freshest observation

5 h ago

Conflicts

None