An AI-Powered Culturally Aware Chatbot for Stress Detection and Wellness Support among Pakistani University Students Using NLP and Machine Learning — Paper

Abstract

With the existing digital mental health tools specifically developed for Western settings, Pakistani students are exposed to a uniquely compounded stress situation in their university that includes academic, financial, familial, and relational stressors, which have become a serious concern for academic and psychological development of students in Pakistani universities. This paper introduces a new, AI-driven and culturally sensitive stress detection and wellness support system that is tailored to the context of Pakistani university students. The system is based on a machine learning model called Random Forest which is trained using a validated student stress data set of 1100 responses on 20 features from psychological, physiological, academic, environmental and social aspects, with an accuracy of 89.09% and a macro F1-score of 0.89, in three stress severity levels. The classification outputs are passed on to an open-source large language model through OpenRouter API, where an appropriately crafted system prompt, culturally aware, gives the model a conversation about wellness, in English, Urdu and Roman Urdu. The second most predictive stress factor in this population identified by feature importance analysis was teacher-student relationship, which is a culturally important stress factor highlighting the need for region-aware mental health systems. Future research will involve primary data collection from students at various academic levels of Pakistani Universities with the validated DASS-21 instrument focusing on the students who are moving from FSc to undergraduate studies, which is a time of being psychologically vulnerable which is under-researched.

Authors 2

Muhammad Afzal, Muhammad Fahad Bashir

Specification

Official page: arxiv.org/abs/2609.11199
Source:arXiv (Atom API + RSS)T1observed 2 h agohigh
Arxiv announce type: new
Source:arXiv (Atom API + RSS)T1observed 2 h agohigh
arXiv id: 2609.11199
Source:arXiv (Atom API + RSS)T1observed 2 h agohigh
Categories: cs.AI
Source:arXiv (Atom API + RSS)T1observed 2 h agohigh
PDF: arxiv.org/pdf/2609.11199
Source:arXiv (Atom API + RSS)T1observed 2 h agohigh
Primary category: cs.AI
Source:arXiv (Atom API + RSS)T1observed 2 h agohigh
Published: 12 Sept 2026
Source:arXiv (Atom API + RSS)T1observed 2 h agohigh

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9

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T19

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2 h ago

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None

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Authors: Muhammad Fahad Bashir, Muhammad Afzal

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Claim history

9 claims · 9 properties

Official pageofficial_url1

Claim history for Official page
Value	Valid from → to	Status	Source	Confidence	Extractor
https://arxiv.org/abs/2609.11199	12 Sept 2026 04:12 UTC → current	current	arXiv (Atom API + RSS)T1	high	deterministic

Abstractabstract1

Claim history for Abstract
Value	Valid from → to	Status	Source	Confidence	Extractor
With the existing digital mental health tools specifically developed for Western settings, Pakistani students are exposed to a uniquely compounded stress situation in their university that includes academic, financial, familial, and relational stressors, which have become a serious concern for academic and psychological development of students in Pakistani universities. This paper introduces a new, AI-driven and culturally sensitive stress detection and wellness support system that is tailored to the context of Pakistani university students. The system is based on a machine learning model called Random Forest which is trained using a validated student stress data set of 1100 responses on 20 features from psychological, physiological, academic, environmental and social aspects, with an accuracy of 89.09% and a macro F1-score of 0.89, in three stress severity levels. The classification outputs are passed on to an open-source large language model through OpenRouter API, where an appropriately crafted system prompt, culturally aware, gives the model a conversation about wellness, in English, Urdu and Roman Urdu. The second most predictive stress factor in this population identified by feature importance analysis was teacher-student relationship, which is a culturally important stress factor highlighting the need for region-aware mental health systems. Future research will involve primary data collection from students at various academic levels of Pakistani Universities with the validated DASS-21 instrument focusing on the students who are moving from FSc to undergraduate studies, which is a time of being psychologically vulnerable which is under-researched.	12 Sept 2026 04:12 UTC → current	current	arXiv (Atom API + RSS)T1	high	deterministic

Arxiv announce typearxiv_announce_type1

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new	12 Sept 2026 04:12 UTC → current	current	arXiv (Atom API + RSS)T1	high	deterministic

arXiv idarxiv_id1

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2609.11199	12 Sept 2026 04:12 UTC → current	current	arXiv (Atom API + RSS)T1	high	deterministic

Authorsauthors1

Claim history for Authors
Value	Valid from → to	Status	Source	Confidence	Extractor
Muhammad Afzal, Muhammad Fahad Bashir	12 Sept 2026 04:12 UTC → current	current	arXiv (Atom API + RSS)T1	high	deterministic

Categoriescategories1

Claim history for Categories
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cs.AI	12 Sept 2026 04:12 UTC → current	current	arXiv (Atom API + RSS)T1	high	deterministic

PDFpdf_url1

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https://arxiv.org/pdf/2609.11199	12 Sept 2026 04:12 UTC → current	current	arXiv (Atom API + RSS)T1	high	deterministic

Primary categoryprimary_category1

Claim history for Primary category
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cs.AI	12 Sept 2026 04:12 UTC → current	current	arXiv (Atom API + RSS)T1	high	deterministic

Publishedpublished_at1

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Value	Valid from → to	Status	Source	Confidence	Extractor
12 Sept 2026	12 Sept 2026 04:12 UTC → current	current	arXiv (Atom API + RSS)T1	high	deterministic

Claims are temporal and append-only: a new observation closes the previous claim (valid_to) instead of overwriting it. Conflicting claims from different sources are kept side by side and flagged — never averaged. Methodology →

12 Sept 2026
New paperPaperAn AI-Powered Culturally Aware Chatbot for Stress Detection and Wellness Support among Pakistani University Students Using NLP and Machine Learning
New paper: An AI-Powered Culturally Aware Chatbot for Stress Detection and Wellness Support among Pakistani University Students Using NLP and Machine Learning
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Source documents
Source	Document	Type	Tier	Last observed	Snapshots
arXiv (Atom API + RSS)	rss.arxiv.org/rss/cs.AI	feed	T1· Official	2 h ago	2

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