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ProMediConv: Benchmarking Proactive Conversational Agents in Legal Dispute Mediation

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Updated 8 h ago · first seen 11 Sept 2026

paper_01M294G4GEWDMTZZY7THX673VX

Published: 11 Sept 2026; T1 · 8 h ago
arXiv: 2609.11101; T1 · 8 h ago
Category: cs.CL; T1 · 8 h ago

Abstract

Dispute mediation is essential for maintaining social harmony and resilience, yet developing skilled mediators is costly and time-consuming. Existing LLM-based mediation research remains limited by unrealistic task formulations, low-fidelity datasets, and coarse evaluation metrics that obscure turn-by-turn dynamics. To address these gaps, we introduce ProMediConv, a novel benchmarking framework that models mediation as a proactive, multi-stage, and party-aware dialogue process incorporating 11 mediation strategies and four party behavior pattern (BP) states. Using 972 complete real-world cases, we construct a high-fidelity mediation dataset with utterance-level annotations of strategies and BP states. Furthermore, to better assess agent impact, we propose MAD (Mean Attribute Difference), a fine-grained metric that captures BP shifts throughout the dialogue. Leveraging this framework, we establish a comprehensive benchmark by evaluating diverse models alongside our tailored baseline ProMediAgent. Extensive empirical analyses reveal critical behavioral phenomena and underscore the persistent challenges current models face in dynamic, multi-party mediation. Ultimately, ProMediConv provides a rigorous foundation and a vital quantitative standard for advancing AI-assisted conflict resolution. Our dataset and codebase are accessible at https://github.com/ZsWei66/ProMediConv_repo.

Authors 6

Zesheng Wei, Mengfan Li, Wenhao Liu, Yixin Zhang, Zilei Wang, Yang Deng

Specification

Official page: arxiv.org/abs/2609.11101
Source:arXiv (Atom API + RSS)T1observed 8 h agohigh
Arxiv announce type: new
Source:arXiv (Atom API + RSS)T1observed 8 h agohigh
arXiv id: 2609.11101
Source:arXiv (Atom API + RSS)T1observed 8 h agohigh
Categories: cs.CL
Source:arXiv (Atom API + RSS)T1observed 8 h agohigh
PDF: arxiv.org/pdf/2609.11101
Source:arXiv (Atom API + RSS)T1observed 8 h agohigh
Primary category: cs.CL
Source:arXiv (Atom API + RSS)T1observed 8 h agohigh
Published: 11 Sept 2026
Source:arXiv (Atom API + RSS)T1observed 8 h agohigh

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T19

Freshest observation

8 h ago

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None

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Claim history

9 claims · 9 properties

Official pageofficial_url1

Claim history for Official page
Value	Valid from → to	Status	Source	Confidence	Extractor
https://arxiv.org/abs/2609.11101	11 Sept 2026 21:03 UTC → current	current	arXiv (Atom API + RSS)T1	high	deterministic

Abstractabstract1

Claim history for Abstract
Value	Valid from → to	Status	Source	Confidence	Extractor
Dispute mediation is essential for maintaining social harmony and resilience, yet developing skilled mediators is costly and time-consuming. Existing LLM-based mediation research remains limited by unrealistic task formulations, low-fidelity datasets, and coarse evaluation metrics that obscure turn-by-turn dynamics. To address these gaps, we introduce ProMediConv, a novel benchmarking framework that models mediation as a proactive, multi-stage, and party-aware dialogue process incorporating 11 mediation strategies and four party behavior pattern (BP) states. Using 972 complete real-world cases, we construct a high-fidelity mediation dataset with utterance-level annotations of strategies and BP states. Furthermore, to better assess agent impact, we propose MAD (Mean Attribute Difference), a fine-grained metric that captures BP shifts throughout the dialogue. Leveraging this framework, we establish a comprehensive benchmark by evaluating diverse models alongside our tailored baseline ProMediAgent. Extensive empirical analyses reveal critical behavioral phenomena and underscore the persistent challenges current models face in dynamic, multi-party mediation. Ultimately, ProMediConv provides a rigorous foundation and a vital quantitative standard for advancing AI-assisted conflict resolution. Our dataset and codebase are accessible at https://github.com/ZsWei66/ProMediConv_repo.	11 Sept 2026 21:03 UTC → current	current	arXiv (Atom API + RSS)T1	high	deterministic

Arxiv announce typearxiv_announce_type1

Claim history for Arxiv announce type
Value	Valid from → to	Status	Source	Confidence	Extractor
new	11 Sept 2026 21:03 UTC → current	current	arXiv (Atom API + RSS)T1	high	deterministic

arXiv idarxiv_id1

Claim history for arXiv id
Value	Valid from → to	Status	Source	Confidence	Extractor
2609.11101	11 Sept 2026 21:03 UTC → current	current	arXiv (Atom API + RSS)T1	high	deterministic

Authorsauthors1

Claim history for Authors
Value	Valid from → to	Status	Source	Confidence	Extractor
Zesheng Wei, Mengfan Li, Wenhao Liu, Yixin Zhang, Zilei Wang, Yang Deng	11 Sept 2026 21:03 UTC → current	current	arXiv (Atom API + RSS)T1	high	deterministic

Categoriescategories1

Claim history for Categories
Value	Valid from → to	Status	Source	Confidence	Extractor
cs.CL	11 Sept 2026 21:03 UTC → current	current	arXiv (Atom API + RSS)T1	high	deterministic

PDFpdf_url1

Claim history for PDF
Value	Valid from → to	Status	Source	Confidence	Extractor
https://arxiv.org/pdf/2609.11101	11 Sept 2026 21:03 UTC → current	current	arXiv (Atom API + RSS)T1	high	deterministic

Primary categoryprimary_category1

Claim history for Primary category
Value	Valid from → to	Status	Source	Confidence	Extractor
cs.CL	11 Sept 2026 21:03 UTC → current	current	arXiv (Atom API + RSS)T1	high	deterministic

Publishedpublished_at1

Claim history for Published
Value	Valid from → to	Status	Source	Confidence	Extractor
11 Sept 2026	11 Sept 2026 21:03 UTC → current	current	arXiv (Atom API + RSS)T1	high	deterministic

Claims are temporal and append-only: a new observation closes the previous claim (valid_to) instead of overwriting it. Conflicting claims from different sources are kept side by side and flagged — never averaged. Methodology →

Source documents
Source	Document	Type	Tier	Last observed	Snapshots
arXiv (Atom API + RSS)	rss.arxiv.org/rss/cs.CL	feed	T1· Official	6 h ago	1

Tier 1 = official/primary, 2 = quality secondary, 3 = community, 4 = unverified. Every snapshot is archived; see all sources and the methodology.